Biscuit mix by eddie welker on flickr, used under creative commons |
You will need:
- User requirements. Who are your users? What do they want? How will they use this information?
- Knowledge of the information architecture (IA) of the new site.
- Contact details for the content owner.
- Editorial style guide and any guidance on new content formats.
- Support from a manager and/or policy if there is conflict and you need to escalate.
Method:
Pre-heat the content owners by letting them know in advance that you will be needing their input.- Audit existing content, working with the content owner and overall user requirements.
- Decide what is current information that needs to be migrated, and what can be archived.
- Identify content that needs re-writing to fit into the new IA or templates, and anything that needs editing to style or is a bit out of date.
- Identify gaps where new content is needed.
- Arrange any archiving procedures - ensure copies are saved elsewhere and can be accessed by the required audience.
- Commission new content to fill the gaps.
- Arrange for any updates to old content to be supplied.
- Draft edited versions of the old content in new style and template.
- Edit any new or updated content that has been supplied.
- Send all the draft, edited pages to the content owner. (Either use Word with tracked changes, or a preview version of the website, depending which best shows the changes you have made.) Invite comment and set a deadline for approval.
- Receive approval or negotiate the final version with the content owner (apply the 80:20 rule if necessary, to reach a compromise).
- Publish.
- Schedule for review.
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